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Help & Support

 
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Help & Support
by Admin User - Friday, 21 September 2012, 3:07 AM
 

Please post here all the problems that you may encounter.

Picture of Marc Al Akoury
Re: Help & Support
by Marc Al Akoury - Friday, 28 September 2012, 10:46 PM
 

I am enrolled in a course that doesn't appear in my course list

Picture of Nidal Khater
Re: Help & Support
by Nidal Khater - Sunday, 30 September 2012, 4:29 PM
 

Yes, courses may take 24h to appear in e-learning, after drop&add.

Picture of Marc Al Akoury
Re: Help & Support
by Marc Al Akoury - Monday, 1 October 2012, 1:27 PM
 
Ok thank you for responding,it worked
Picture of Pierre Hage-boutros
Re: Help & Support
by Pierre Hage-boutros - Thursday, 29 November 2012, 2:59 PM
 

Hello Marc,

2 questions :

1) how come all my students are not listed in my courses ?

2) how do I enroll participants not necessarily in my course ( i.e. other tutors or students from other courses)

 

thank you

 

pierre hage-boutros 

fba/usek

Picture of Pierre Hage-boutros
Re: Help & Support
by Pierre Hage-boutros - Tuesday, 4 December 2012, 11:53 AM
 

We solved the first issue : students must have logged in at least once for them to appear in the list.

Still awaiting for your answer concerning outside members enrollment.

Best

Pierre Hage-Boutros 

Picture of Nidal Khater
Re: Help & Support
by Nidal Khater - Monday, 31 December 2012, 5:31 PM
 

Sorry for the veeery late reply ! it's because the system notify us of new posts, but your post wasn't new, it was a reply on Marc's first post. Sorry for that.

As you said, to enforce/encourage the students to use e-learning, they must login at least once, to appear in your list.

For adding more students, you must contact us elearning@usek.edu.lb , and we can add students, teachers, read-only teachers, etc...to your courses.

Picture of Pierre Hage-boutros
Re: Help & Support
by Pierre Hage-boutros - Thursday, 3 January 2013, 3:24 PM
 

Thank you Nidal

Wishing you a happy new year

Pierre

Picture of Mira Boustani
Re: Help & Support
by Mira Boustani - Tuesday, 30 April 2013, 9:24 PM
 

Hello, there is a problem with my courses display, it's showing the courses i registered in LAST semester instead of this semester courses. I cheked in last week and i had a list of courses of both this year semesters, now its only last semester's courses and i can't access my current courses. How can i fix this ?

Thank you.

 

Picture of Nidal Khater
Re: Help & Support
by Nidal Khater - Tuesday, 30 April 2013, 9:58 PM
 

Hi, please try again now. Itshould show both semesters.

Picture of Sara Akiki
Re: Help & Support
by Sara Akiki - Wednesday, 25 September 2013, 6:33 PM
 

Hi ,I cant figure out how to register in a course on E-learning that our teacher told us we should do it for the attendance sheet.Thx Plz Helpppp

Picture of Nidal Khater
Re: Help & Support
by Nidal Khater - Thursday, 26 September 2013, 9:25 AM
 

Hi Sara, well normally, if you simply open the course's page, you will appear on the instructor's attendance sheet. Now if the course doesn't appear in your list, this is another problem, please tell us.

Picture of Tony Abou Yammine
Re: Help & Support
by Tony Abou Yammine - Monday, 30 September 2013, 2:53 PM
 

Hi ... There's a problem with my courses display. Friday, I moved out from french to arabic section ... I am enrolled in courses that doesn't appear in my course list yet ..

thank u in advance

Picture of Nidal Khater
Re: Help & Support
by Nidal Khater - Monday, 30 September 2013, 3:43 PM
 

Your courses should be updated tomorrow morning.

Picture of Tony Abou Yammine
Re: Help & Support
by Tony Abou Yammine - Tuesday, 1 October 2013, 7:37 AM
 

Ok ... Thank u so much

Picture of Nabil Constantine
Help & Support
by Nabil Constantine - Wednesday, 23 October 2013, 8:45 AM
 

Hello,

I can not find 'world Flow' on the platform or let me know what do you mean by 'world flow' in the E-Learning? please can you help me.

Best Regards.

Picture of Nidal Khater
Re: Help & Support
by Nidal Khater - Wednesday, 23 October 2013, 4:03 PM
 

oh maybe you mean WorkFlow, that can be found in MyUSEK (the INTRAnet portal, only available on campus), or  here:

http://www.usek.edu.lb/fr/Unites-administratives/Bureau-du-Personnel-Enseignant

Picture of Karim Tarazi
Re: Help & Support
by Karim Tarazi - Friday, 14 November 2014, 8:20 AM
 

انا  لم اتقدم خلال الاسبوع لاي اختبار  وعندما اردت التقدم للاختبار وجدت ان النماذج الخاصة بمادة مدخل الى الكتاب المقدس

مجابة وبالتالي  لايوجد امكانية  للتقدم الى الاختبار لانه اغلق و  اعتقد ان المشكلة ناتجة عن الخلل السابق في

الموقع فما العمل ارجو افادتي

Picture of Lina El Nachef
Re: Help & Support
by Lina El Nachef - Friday, 28 November 2014, 9:44 AM
 

سلام المسيح، عادة عندما افتح، يظهر عندي فقط الثلاث كورسات اللي مسجلة فيهم، اليوم عم يفتحوا جميعا وحاولت افتح وفقا لاسم الاستاذ ، ما فتح، ما بعرف اذا الخطأ من عندي او لا، رجاء إفادتي بالموضوع، والله يعطيكم العافية

Picture of Admin User
Re: Help & Support
by Admin User - Tuesday, 2 December 2014, 3:53 PM
 

Dear Lina,

You have to click on the course name, not on the instructor name.

 

Picture of Noor Hindi
Re: Help & Support
by Noor Hindi - Tuesday, 3 February 2015, 12:09 AM
 

Hi 

How do I know my course code ? 

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Re: Help & Support
by Admin User - Wednesday, 4 February 2015, 2:07 PM
 

You can check you course code and number on Banner

Picture of Raymond Marzouk
Re: Help & Support
by Raymond Marzouk - Friday, 6 February 2015, 10:43 AM
 

عندى سؤال . الموضوع الاول والثانى من رسائل القديس بولس غير متاحين لماذا؟

Picture of Joseph Naffah
Re: Help & Support
by Joseph Naffah - Friday, 6 February 2015, 8:05 PM
 

الفصل الدراسي لم يبدأ بعد. سنبدأ يوم الثلاثاء في 10 شباط فبراير وسيكون الدرس الأول مفتوحًا يومها

Picture of Noor Sabah
Re: Help & Support
by Noor Sabah - Friday, 11 September 2015, 7:00 AM
 

سلام المسيح ابونا لقد سجله في هذا الدرس قبل يومين متي يبده ومتى سينتهي ؟ 

Picture of Lina El Nachef
Re: Help & Support
by Lina El Nachef - Friday, 20 February 2015, 7:35 AM
 

  سلام المسيح، عم يفتح عندي فقط المواد الثلاث للفصل الاول، حاولت سكر وارجع افتح، نفس الشيء، ما عم يظهر المواد الأربعة الجدد، شكرًا والله مع الجميع

Picture of Admin User
Re: Help & Support
by Admin User - Monday, 23 February 2015, 1:45 PM
 

عزيزتي لينا

الرجاء التأكد الان

Picture of Frida Hatch Kuri
Re: Help & Support
by Frida Hatch Kuri - Wednesday, 25 February 2015, 1:19 AM
 

Does anyone know how/where to upload the exam?

Picture of Jean Pierre Gebara
Re: Help & Support
by Jean Pierre Gebara - Friday, 1 January 2016, 1:00 PM
 

could you please send me a manual or anything that might help in finding and using the portfolio section

Picture of Jennifer Abboud
Re: Help & Support
by Jennifer Abboud - Friday, 29 January 2016, 2:17 PM
 

hi my name is Jennifer Abboud and i am from the faculty of fine arts 

i registered in the course of civic engagement and i was in misses Mirna Mzawak’s class. but now when i entered the site  i found that my class was changed and i am with another teacher and i can’t write on the news forum of her class.

thank you

Picture of Admin User
Re: Help & Support
by Admin User - Friday, 29 January 2016, 5:24 PM
 

Hello,

Please send your teacher a personal message on elearning.

Kindly note that students cannot add a post on the "news" forum.

 

 

Picture of Jad Sarkis
MY GRADES
by Jad Sarkis - Friday, 9 September 2016, 1:30 PM
 

Hi,

My grades are not appearing for my previous courses...

thank you

Picture of Nassim Kaadou
Re: Help & Support
by Nassim Kaadou - Friday, 9 September 2016, 10:32 PM
 

Hi I already enrolled in the Gospel of John but I cannot see the course on the website

Thank you

Picture of Joseph Naffah
Re: Help & Support
by Joseph Naffah - Saturday, 10 September 2016, 12:12 AM
 
Maybe you have a hold Please you have to contact Mme Sirena on sirenasleiman@usek.edu.lb
Picture of Nassim Kaadou
Re: Help & Support
by Nassim Kaadou - Monday, 12 September 2016, 8:00 PM
 

Hi I sent an email to Mme Sirena   till now she did not reply

I went over my visa card and the payment did not go through

may that was the problem if it is I would like to pay it again

should I repeat the same procedure on my visa?

Picture of Tracy Yazbeck
Re: Help & Support
by Tracy Yazbeck - Wednesday, 21 September 2016, 5:16 AM
 

Hi i am trying to login on the usek app the user name should be my email right ? And the password the same one that i use to log to e learning but its not working! I tried like everything what can i do ? 

Picture of Joseph Naffah
Re: Help & Support
by Joseph Naffah - Wednesday, 21 September 2016, 8:04 AM
 

Hello

normaly you have to log in using your ID number as a user name and then your password

 

 

for the prof at USEK we use our email but the first part if it, without @usek.edu.lb

 

Picture of Edmond Chaiban
Re: Help & Support
by Edmond Chaiban - Thursday, 2 March 2017, 11:25 AM
 

please how can i checked the absence of my course tutor before the class on e-learning??

Picture of Jacques Elias El Kosseifi
Re: Help & Support
by Jacques Elias El Kosseifi - Saturday, 1 April 2017, 2:39 PM
 

Web filter block, cant answer to forum in my philosophy class, what to do ?

Thank you

Picture of Lina El Khoury
Re: Help & Support
by Lina El Khoury - Saturday, 15 April 2017, 4:24 AM
 

this semester's courses stopped appearing suddenly, what do I do? 

Picture of Rouba Tannouri
Re: Help & Support
by Rouba Tannouri - Thursday, 11 May 2017, 1:08 AM
 

سلام المسيح ،

اولا اود ان اشكر جميع الاباء والاساتذة الافاضل وجميع القيمين علي هذا الموقع الرائع والذي اتاح لنا دراسة اللاهوت عبر الانترنت.

اما بعد، انا مشتركة في هذه الدراسة وهذه سنتي الثالثة لاحظت موخرا بعض درجات المواد التي قمت بالانتهاء منها ومن تقديم كافة الامتحانات بها لا تظهر عندي وقد كتبت عدة مرات ولم اتلقي اي جواب

الرجاء اعلامي عن نتيجة امتحاناتي في هذه المواد ولماذا لا تظهر عندما استعرض user report

ولكم جزيل الشكر وفائق التقدير.