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Help & Support

 
Avatar Admin User
Help & Support
par Admin User, vendredi 21 septembre 2012, 03:07
 

Please post here all the problems that you may encounter.

Avatar Marc Al Akoury
Re: Help & Support
par Marc Al Akoury, vendredi 28 septembre 2012, 22:46
 

I am enrolled in a course that doesn't appear in my course list

Avatar Nidal Khater
Re: Help & Support
par Nidal Khater, dimanche 30 septembre 2012, 16:29
 

Yes, courses may take 24h to appear in e-learning, after drop&add.

Avatar Marc Al Akoury
Re: Help & Support
par Marc Al Akoury, lundi 1 octobre 2012, 13:27
 
Ok thank you for responding,it worked
Avatar Pierre Hage-boutros
Re: Help & Support
par Pierre Hage-boutros, jeudi 29 novembre 2012, 14:59
 

Hello Marc,

2 questions :

1) how come all my students are not listed in my courses ?

2) how do I enroll participants not necessarily in my course ( i.e. other tutors or students from other courses)

 

thank you

 

pierre hage-boutros 

fba/usek

Avatar Pierre Hage-boutros
Re: Help & Support
par Pierre Hage-boutros, mardi 4 décembre 2012, 11:53
 

We solved the first issue : students must have logged in at least once for them to appear in the list.

Still awaiting for your answer concerning outside members enrollment.

Best

Pierre Hage-Boutros 

Avatar Nidal Khater
Re: Help & Support
par Nidal Khater, lundi 31 décembre 2012, 17:31
 

Sorry for the veeery late reply ! it's because the system notify us of new posts, but your post wasn't new, it was a reply on Marc's first post. Sorry for that.

As you said, to enforce/encourage the students to use e-learning, they must login at least once, to appear in your list.

For adding more students, you must contact us elearning@usek.edu.lb , and we can add students, teachers, read-only teachers, etc...to your courses.

Avatar Pierre Hage-boutros
Re: Help & Support
par Pierre Hage-boutros, jeudi 3 janvier 2013, 15:24
 

Thank you Nidal

Wishing you a happy new year

Pierre

Avatar Mira Boustani
Re: Help & Support
par Mira Boustani, mardi 30 avril 2013, 21:24
 

Hello, there is a problem with my courses display, it's showing the courses i registered in LAST semester instead of this semester courses. I cheked in last week and i had a list of courses of both this year semesters, now its only last semester's courses and i can't access my current courses. How can i fix this ?

Thank you.

 

Avatar Nidal Khater
Re: Help & Support
par Nidal Khater, mardi 30 avril 2013, 21:58
 

Hi, please try again now. Itshould show both semesters.

Avatar Sara Akiki
Re: Help & Support
par Sara Akiki, mercredi 25 septembre 2013, 18:33
 

Hi ,I cant figure out how to register in a course on E-learning that our teacher told us we should do it for the attendance sheet.Thx Plz Helpppp

Avatar Nidal Khater
Re: Help & Support
par Nidal Khater, jeudi 26 septembre 2013, 09:25
 

Hi Sara, well normally, if you simply open the course's page, you will appear on the instructor's attendance sheet. Now if the course doesn't appear in your list, this is another problem, please tell us.

Avatar Tony Abou Yammine
Re: Help & Support
par Tony Abou Yammine, lundi 30 septembre 2013, 14:53
 

Hi ... There's a problem with my courses display. Friday, I moved out from french to arabic section ... I am enrolled in courses that doesn't appear in my course list yet ..

thank u in advance

Avatar Nidal Khater
Re: Help & Support
par Nidal Khater, lundi 30 septembre 2013, 15:43
 

Your courses should be updated tomorrow morning.

Avatar Tony Abou Yammine
Re: Help & Support
par Tony Abou Yammine, mardi 1 octobre 2013, 07:37
 

Ok ... Thank u so much

Avatar Nabil Constantine
Help & Support
par Nabil Constantine, mercredi 23 octobre 2013, 08:45
 

Hello,

I can not find 'world Flow' on the platform or let me know what do you mean by 'world flow' in the E-Learning? please can you help me.

Best Regards.

Avatar Nidal Khater
Re: Help & Support
par Nidal Khater, mercredi 23 octobre 2013, 16:03
 

oh maybe you mean WorkFlow, that can be found in MyUSEK (the INTRAnet portal, only available on campus), or  here:

http://www.usek.edu.lb/fr/Unites-administratives/Bureau-du-Personnel-Enseignant

Avatar Karim Tarazi
Re: Help & Support
par Karim Tarazi, vendredi 14 novembre 2014, 08:20
 

انا  لم اتقدم خلال الاسبوع لاي اختبار  وعندما اردت التقدم للاختبار وجدت ان النماذج الخاصة بمادة مدخل الى الكتاب المقدس

مجابة وبالتالي  لايوجد امكانية  للتقدم الى الاختبار لانه اغلق و  اعتقد ان المشكلة ناتجة عن الخلل السابق في

الموقع فما العمل ارجو افادتي

Avatar Lina El Nachef
Re: Help & Support
par Lina El Nachef, vendredi 28 novembre 2014, 09:44
 

سلام المسيح، عادة عندما افتح، يظهر عندي فقط الثلاث كورسات اللي مسجلة فيهم، اليوم عم يفتحوا جميعا وحاولت افتح وفقا لاسم الاستاذ ، ما فتح، ما بعرف اذا الخطأ من عندي او لا، رجاء إفادتي بالموضوع، والله يعطيكم العافية

Avatar Admin User
Re: Help & Support
par Admin User, mardi 2 décembre 2014, 15:53
 

Dear Lina,

You have to click on the course name, not on the instructor name.

 

Avatar Noor Hindi
Re: Help & Support
par Noor Hindi, mardi 3 février 2015, 00:09
 

Hi 

How do I know my course code ? 

Avatar Admin User
Re: Help & Support
par Admin User, mercredi 4 février 2015, 14:07
 

You can check you course code and number on Banner

Avatar Raymond Marzouk
Re: Help & Support
par Raymond Marzouk, vendredi 6 février 2015, 10:43
 

عندى سؤال . الموضوع الاول والثانى من رسائل القديس بولس غير متاحين لماذا؟

Avatar Joseph Naffah
Re: Help & Support
par Joseph Naffah, vendredi 6 février 2015, 20:05
 

الفصل الدراسي لم يبدأ بعد. سنبدأ يوم الثلاثاء في 10 شباط فبراير وسيكون الدرس الأول مفتوحًا يومها

Avatar Noor Sabah
Re: Help & Support
par Noor Sabah, vendredi 11 septembre 2015, 07:00
 

سلام المسيح ابونا لقد سجله في هذا الدرس قبل يومين متي يبده ومتى سينتهي ؟ 

Avatar Lina El Nachef
Re: Help & Support
par Lina El Nachef, vendredi 20 février 2015, 07:35
 

  سلام المسيح، عم يفتح عندي فقط المواد الثلاث للفصل الاول، حاولت سكر وارجع افتح، نفس الشيء، ما عم يظهر المواد الأربعة الجدد، شكرًا والله مع الجميع

Avatar Admin User
Re: Help & Support
par Admin User, lundi 23 février 2015, 13:45
 

عزيزتي لينا

الرجاء التأكد الان

Avatar Frida Hatch Kuri
Re: Help & Support
par Frida Hatch Kuri, mercredi 25 février 2015, 01:19
 

Does anyone know how/where to upload the exam?

Avatar Jean Pierre Gebara
Re: Help & Support
par Jean Pierre Gebara, vendredi 1 janvier 2016, 13:00
 

could you please send me a manual or anything that might help in finding and using the portfolio section

Avatar Jennifer Abboud
Re: Help & Support
par Jennifer Abboud, vendredi 29 janvier 2016, 14:17
 

hi my name is Jennifer Abboud and i am from the faculty of fine arts 

i registered in the course of civic engagement and i was in misses Mirna Mzawak’s class. but now when i entered the site  i found that my class was changed and i am with another teacher and i can’t write on the news forum of her class.

thank you

Avatar Admin User
Re: Help & Support
par Admin User, vendredi 29 janvier 2016, 17:24
 

Hello,

Please send your teacher a personal message on elearning.

Kindly note that students cannot add a post on the "news" forum.

 

 

Avatar Jad Sarkis
MY GRADES
par Jad Sarkis, vendredi 9 septembre 2016, 13:30
 

Hi,

My grades are not appearing for my previous courses...

thank you

Avatar Nassim Kaadou
Re: Help & Support
par Nassim Kaadou, vendredi 9 septembre 2016, 22:32
 

Hi I already enrolled in the Gospel of John but I cannot see the course on the website

Thank you

Avatar Joseph Naffah
Re: Help & Support
par Joseph Naffah, samedi 10 septembre 2016, 00:12
 
Maybe you have a hold Please you have to contact Mme Sirena on sirenasleiman@usek.edu.lb
Avatar Nassim Kaadou
Re: Help & Support
par Nassim Kaadou, lundi 12 septembre 2016, 20:00
 

Hi I sent an email to Mme Sirena   till now she did not reply

I went over my visa card and the payment did not go through

may that was the problem if it is I would like to pay it again

should I repeat the same procedure on my visa?

Avatar Tracy Yazbeck
Re: Help & Support
par Tracy Yazbeck, mercredi 21 septembre 2016, 05:16
 

Hi i am trying to login on the usek app the user name should be my email right ? And the password the same one that i use to log to e learning but its not working! I tried like everything what can i do ? 

Avatar Joseph Naffah
Re: Help & Support
par Joseph Naffah, mercredi 21 septembre 2016, 08:04
 

Hello

normaly you have to log in using your ID number as a user name and then your password

 

 

for the prof at USEK we use our email but the first part if it, without @usek.edu.lb

 

Avatar Edmond Chaiban
Re: Help & Support
par Edmond Chaiban, jeudi 2 mars 2017, 11:25
 

please how can i checked the absence of my course tutor before the class on e-learning??

Avatar Jacques Elias El Kosseifi
Re: Help & Support
par Jacques Elias El Kosseifi, samedi 1 avril 2017, 14:39
 

Web filter block, cant answer to forum in my philosophy class, what to do ?

Thank you

Avatar Lina El Khoury
Re: Help & Support
par Lina El Khoury, samedi 15 avril 2017, 04:24
 

this semester's courses stopped appearing suddenly, what do I do? 

Avatar Rouba Tannouri
Re: Help & Support
par Rouba Tannouri, jeudi 11 mai 2017, 01:08
 

سلام المسيح ،

اولا اود ان اشكر جميع الاباء والاساتذة الافاضل وجميع القيمين علي هذا الموقع الرائع والذي اتاح لنا دراسة اللاهوت عبر الانترنت.

اما بعد، انا مشتركة في هذه الدراسة وهذه سنتي الثالثة لاحظت موخرا بعض درجات المواد التي قمت بالانتهاء منها ومن تقديم كافة الامتحانات بها لا تظهر عندي وقد كتبت عدة مرات ولم اتلقي اي جواب

الرجاء اعلامي عن نتيجة امتحاناتي في هذه المواد ولماذا لا تظهر عندما استعرض user report

ولكم جزيل الشكر وفائق التقدير.