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Help & Support

Help & Support

by Admin User -
Number of replies: 49

Please post here all the problems that you may encounter.

In reply to Admin User

Re: Help & Support

by Marc Al Akoury -

I am enrolled in a course that doesn't appear in my course list

In reply to Admin User

Re: Help & Support

by Deleted user -

Hello Marc,

2 questions :

1) how come all my students are not listed in my courses ?

2) how do I enroll participants not necessarily in my course ( i.e. other tutors or students from other courses)

 

thank you

 

pierre hage-boutros 

fba/usek

In reply to Deleted user

Re: Help & Support

by Deleted user -

We solved the first issue : students must have logged in at least once for them to appear in the list.

Still awaiting for your answer concerning outside members enrollment.

Best

Pierre Hage-Boutros 

In reply to Deleted user

Re: Help & Support

by Nidal Khater -

Sorry for the veeery late reply ! it's because the system notify us of new posts, but your post wasn't new, it was a reply on Marc's first post. Sorry for that.

As you said, to enforce/encourage the students to use e-learning, they must login at least once, to appear in your list.

For adding more students, you must contact us elearning@usek.edu.lb , and we can add students, teachers, read-only teachers, etc...to your courses.

In reply to Admin User

Re: Help & Support

by Deleted user -

Hello, there is a problem with my courses display, it's showing the courses i registered in LAST semester instead of this semester courses. I cheked in last week and i had a list of courses of both this year semesters, now its only last semester's courses and i can't access my current courses. How can i fix this ?

Thank you.

 

In reply to Admin User

Re: Help & Support

by Sara Akiki -

Hi ,I cant figure out how to register in a course on E-learning that our teacher told us we should do it for the attendance sheet.Thx Plz Helpppp

In reply to Sara Akiki

Re: Help & Support

by Nidal Khater -

Hi Sara, well normally, if you simply open the course's page, you will appear on the instructor's attendance sheet. Now if the course doesn't appear in your list, this is another problem, please tell us.

In reply to Admin User

Re: Help & Support

by Tony Abou Yammine -

Hi ... There's a problem with my courses display. Friday, I moved out from french to arabic section ... I am enrolled in courses that doesn't appear in my course list yet ..

thank u in advance

In reply to Admin User

Help & Support

by Nabil Constantine -

Hello,

I can not find 'world Flow' on the platform or let me know what do you mean by 'world flow' in the E-Learning? please can you help me.

Best Regards.

In reply to Admin User

Re: Help & Support

by Deleted user -

انا  لم اتقدم خلال الاسبوع لاي اختبار  وعندما اردت التقدم للاختبار وجدت ان النماذج الخاصة بمادة مدخل الى الكتاب المقدس

مجابة وبالتالي  لايوجد امكانية  للتقدم الى الاختبار لانه اغلق و  اعتقد ان المشكلة ناتجة عن الخلل السابق في

الموقع فما العمل ارجو افادتي

In reply to Admin User

Re: Help & Support

by Lina El Nachef -

سلام المسيح، عادة عندما افتح، يظهر عندي فقط الثلاث كورسات اللي مسجلة فيهم، اليوم عم يفتحوا جميعا وحاولت افتح وفقا لاسم الاستاذ ، ما فتح، ما بعرف اذا الخطأ من عندي او لا، رجاء إفادتي بالموضوع، والله يعطيكم العافية

In reply to Lina El Nachef

Re: Help & Support

by Admin User -

Dear Lina,

You have to click on the course name, not on the instructor name.

 

In reply to Admin User

Re: Help & Support

by Raymond Marzouk -

عندى سؤال . الموضوع الاول والثانى من رسائل القديس بولس غير متاحين لماذا؟

In reply to Raymond Marzouk

Re: Help & Support

by Joseph Naffah -

الفصل الدراسي لم يبدأ بعد. سنبدأ يوم الثلاثاء في 10 شباط فبراير وسيكون الدرس الأول مفتوحًا يومها

In reply to Joseph Naffah

Re: Help & Support

by Deleted user -

سلام المسيح ابونا لقد سجله في هذا الدرس قبل يومين متي يبده ومتى سينتهي ؟ 

In reply to Admin User

Re: Help & Support

by Lina El Nachef -

  سلام المسيح، عم يفتح عندي فقط المواد الثلاث للفصل الاول، حاولت سكر وارجع افتح، نفس الشيء، ما عم يظهر المواد الأربعة الجدد، شكرًا والله مع الجميع

In reply to Lina El Nachef

Re: Help & Support

by Admin User -

عزيزتي لينا

الرجاء التأكد الان

In reply to Admin User

Re: Help & Support

by Jean Pierre Gebara -

could you please send me a manual or anything that might help in finding and using the portfolio section

In reply to Admin User

Re: Help & Support

by Jennifer Abboud -

hi my name is Jennifer Abboud and i am from the faculty of fine arts 

i registered in the course of civic engagement and i was in misses Mirna Mzawak’s class. but now when i entered the site  i found that my class was changed and i am with another teacher and i can’t write on the news forum of her class.

thank you

In reply to Jennifer Abboud

Re: Help & Support

by Admin User -

Hello,

Please send your teacher a personal message on elearning.

Kindly note that students cannot add a post on the "news" forum.

 

 

In reply to Admin User

MY GRADES

by Jad Sarkis -

Hi,

My grades are not appearing for my previous courses...

thank you

In reply to Admin User

Re: Help & Support

by Nassim Kaadou -

Hi I already enrolled in the Gospel of John but I cannot see the course on the website

Thank you

In reply to Nassim Kaadou

Re: Help & Support

by Joseph Naffah -
Maybe you have a hold Please you have to contact Mme Sirena on sirenasleiman@usek.edu.lb
In reply to Joseph Naffah

Re: Help & Support

by Nassim Kaadou -

Hi I sent an email to Mme Sirena   till now she did not reply

I went over my visa card and the payment did not go through

may that was the problem if it is I would like to pay it again

should I repeat the same procedure on my visa?

In reply to Admin User

Re: Help & Support

by Tracy Yazbeck -

Hi i am trying to login on the usek app the user name should be my email right ? And the password the same one that i use to log to e learning but its not working! I tried like everything what can i do ? 

In reply to Tracy Yazbeck

Re: Help & Support

by Joseph Naffah -

Hello

normaly you have to log in using your ID number as a user name and then your password

 

 

for the prof at USEK we use our email but the first part if it, without @usek.edu.lb

 

In reply to Admin User

Re: Help & Support

by Edmond Chaiban -

please how can i checked the absence of my course tutor before the class on e-learning??

In reply to Admin User

Re: Help & Support

by Rouba Tannouri -

سلام المسيح ،

اولا اود ان اشكر جميع الاباء والاساتذة الافاضل وجميع القيمين علي هذا الموقع الرائع والذي اتاح لنا دراسة اللاهوت عبر الانترنت.

اما بعد، انا مشتركة في هذه الدراسة وهذه سنتي الثالثة لاحظت موخرا بعض درجات المواد التي قمت بالانتهاء منها ومن تقديم كافة الامتحانات بها لا تظهر عندي وقد كتبت عدة مرات ولم اتلقي اي جواب

الرجاء اعلامي عن نتيجة امتحاناتي في هذه المواد ولماذا لا تظهر عندما استعرض user report

ولكم جزيل الشكر وفائق التقدير.

In reply to Admin User

Re: Help & Support

by Hady Mahfouz -

Hello all,

How to access messages after the pop-up of messages disappears.

I didn't find it on the main page (Dashboard) after the access to my account.

Thanks for your help.

 

In reply to Admin User

Re: Help & Support

by Chahine Ghorayeb -
Hello,

I am  a registered student in theology for the second year. I use Moodle since 2017 on both platforms: iOS and Android.

I am recently facing a serious problem.

1-on Android, I cannot access my courses anymore. I uninstalled the app and reinstalled it but I cannot go beyond the page where I am asked to enter the website. By the way I am entering as follows: https://elearning.usek.edu.lb

Please help me on this urgently


2- on IOS, my current courses appear under past courses and my past courses appear under current. What is the solution?

Thanks a lot and happy new year

In reply to Admin User

Re: Help & Support

by Joe Rizk -

Hi,

I just have this week my midterm exams, I've been trying to log in many times and I cannot find my courses (though they've been appearing normally during all of this semester!).

I need to download the chapters and I cannot since none of them are appearing and I am panicking! 

Please S.O.S.!!!

 

Thank you

In reply to Admin User

Re: Help & Support

by Mina Amir Mikhael -

Hi, 

I already finished the first 2 courses and it looks that I didn't notice the announcement of the registration deadline for the coming courses! Can you help please! Thanks and much appreciated 

In reply to Admin User

Re: Help & Support

by Elie Saliba -

how can i delete a discusion posted recently in a forum 

 

In reply to Admin User

Re: Help & Support

by Rodrigue Francis -

hello, how can i access the online session that is held on microsoft teams from my laptop?

were do i find the join link?

thank  you

In reply to Admin User

Re: Help & Support

by Serena Ghieh -

Hi, my registration just got completed and i just logged in on the website but none of my courses are showing. How can I fix that?

In reply to Serena Ghieh

Re: Help & Support

by Admin User -

Hello Serena,

Any enrolment made on Banner, needs 24 hours to be synchronized to your elearning page.

So today you may find them there.

Regards